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© 2026 XPlant / Shmaplex v2.25.0

xPlant support

Help for accounts, billing, imports, and lab workflows.

Search lives in the guides. Tickets are tracked in xPlant.
Browse guidesOpen the xPlant guide library for setup and lab workflow help.
View ticketsTrack ticket status and public updates from the support queue.
Submit a ticketSend a bug, billing, access, import, or lab workflow request.

Starter kits

Templates to jump-start your workspace

Apply in onboarding

Foundations

Beginner tissue culture setup

Beginner friendly

A practical first-week setup covering workspace hygiene, media prep, and simple culture logging.

Difficulty
Beginner
Complexity
Low

Propagation

Orchid propagation workflow

A reusable orchid-focused flow with staged transfers and SOP-linked checkpoints.

Difficulty
Intermediate
Complexity
Medium

Propagation

Monstera node culture starter

Beginner friendly

A compact starter for node cultures with easy stage logging and contamination watch points.

Difficulty
Beginner
Complexity
Low to Medium

Quality

Contamination tracking starter

Beginner friendly

A reporting-first starter kit focused on contamination signal capture and trend review.

Difficulty
Beginner
Complexity
Low

Documentation

SOP logging starter

Beginner friendly

A simple SOP-first setup to standardize daily logs without adding heavy process overhead.

Difficulty
Beginner
Complexity
Low

Home Lab

Home lab starter

Beginner friendly

A lightweight setup for home labs balancing education, consistency, and operational tracking.

Difficulty
Beginner
Complexity
Low

Beginner tissue culture setup

Recommended use case: First-time lab setup and first in-vitro transfer

  • Starter SOP checklist
  • Media prep task list
  • First contamination log

Educational scaffold only. Validate each step against your own protocols.

Knowledge base

Guides

View all
Comments and team contextKeep record discussions, mentions, and follow-up notes organized.Tissue culture basicsReview media, growth conditions, additives, and what to track.Intro to tissue cultureWalk through clean work, explant handling, observation, and acclimation.Hardening and acclimatizationPlan the transition from in vitro culture to greenhouse conditions.

Ticket tracking

New tickets are tied to internal GitHub issues for triage while xPlant keeps a safe customer-facing status record.

Submit a ticketView my tickets